Appointment Setters

Responsibilities:

• Qualify leads and make outbound calls from the provided database
• Responsible for contacting potential clients and scheduling appointments
• Accepting calls from prospective clients
• Field basic questions and concerns about the products and services via call and email
• Follow up with leads and ensure customer satisfaction
• Stay up-to-date with product and service knowledge Appointment Setter requirements and qualifications
• Ensure confirmed appointments between the client and the Sales Representative
• Keep a detailed log of calls, including those which were not answered
• Meet or exceed weekly and monthly appointment-setting goals

Criteria:

• Proven work experience as an Appointment Setter or similar role
• Excellent verbal, written, and interpersonal skills
• Outstanding listening skills and attention to detail
• Excellent phone etiquette
• A professional and courteous disposition
• Persuasive and results-oriented
• Ability to multitask and prioritize
• Ability to work in a fast-paced environment
• Experience in sales is an advantage
• Positive attitude and team work to achieve the goal